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Help & Support

Get started with SENScribe and learn how to create professional Student Support Files in minutes.

Quick Start Guide

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Step 1: Enter Your Observations

Type your informal notes about the student. Use everyday language. Describe what you've observed in class without worrying about formal phrasing.

Example: "Sean struggles to focus during reading time. He gets frustrated easily and sometimes refuses to try."
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Step 2: Select the Support Level

Choose the appropriate level from the NEPS Continuum of Support: Classroom Support (Level 1), School Support (Level 2), or School Support Plus (Level 3).

💡 Tip: Not sure which level? Level 1 is for early intervention with classroom strategies. Level 3 is for students requiring external professional support.

Step 3: Generate Your Draft

Click 'Generate Draft' and SENScribe will transform your notes into professional, NCSE-aligned language suitable for your Student Support File.

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Step 4: Review and Copy

Review the generated content, make any adjustments, then copy each section directly into Aladdin, VSware, or your school's documentation system.

⚠️ Important: Always review AI-generated content. You know your student best.

What SENScribe Can & Can't Do

Understanding these boundaries helps you get the best results and use the tool appropriately.

SENScribe Can

  • Transform informal notes into NCSE-aligned professional language
  • Generate SMART targets appropriate to the support level
  • Suggest evidence-based interventions and strategies
  • Use neuroaffirmative, strengths-based phrasing
  • Redact names and generalise diagnoses entirely in your browser - they never leave your device (restored in output)

SENScribe Cannot

  • Diagnose conditions - it describes behaviours, not labels
  • Invent details - it only uses what you provide
  • Replace professional judgement - always review output
  • Access external data - it doesn't know the student
  • Answer unrelated questions - it stays focused on SEN

Understanding the Continuum of Support

The NEPS Continuum of Support provides a framework for identifying and responding to students' additional needs. SENScribe adjusts its language based on the level you select.

Level 1: Classroom Support

For students who need some additional support within the regular classroom. Strategies are implemented by the class teacher as part of normal differentiation.

When to use:

  • Mild difficulties responding to standard teaching approaches
  • Needs minor adjustments to classroom routines
  • Benefits from targeted small-group instruction

Level 2: School Support

For students requiring more systematic support, often involving the learning support/resource teacher. A Student Support File is typically created at this level.

When to use:

  • Persistent difficulties despite classroom interventions
  • Requires targeted intervention programmes
  • Benefits from small group or individual support

Level 3: School Support Plus

For students with complex or enduring needs requiring sustained support, often involving external professionals (NEPS, HSE, NCSE).

When to use:

  • Significant and persistent learning difficulties
  • Requires individualised planning and external consultation
  • May need access to NCSE supports (SNA, assistive technology)

For detailed guidance, see the Department of Education Continuum of Support guidelines.

Tips for Better Results

Be Specific

Instead of 'has trouble reading', try 'reads at approximately 6 months below age level, struggles with decoding unfamiliar words'.

Include Context

Mention when and where behaviours occur: 'During whole-class teaching' or 'At unstructured times like yard'.

Note What Works

Include strategies that have helped: 'Responds well to visual timetables' or 'Calms when given movement breaks'.

Describe, Don't Diagnose

Write what you observe, not conditions. Say 'difficulty sustaining attention' rather than 'has ADHD'. SENScribe will use appropriate professional language.

Start with Strengths

Include at least one positive: 'Good at maths but struggles with...' leads to more balanced, neuroaffirmative drafts.

Include All Names

Use real names in your notes - they're redacted in your browser before anything is sent and never leave your device. Write 'Seán's mum says...' rather than 'parent says...' for clearer context.

Need More Help?

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